Facility and Service Manager

  • 06/02/2019

The Facility and Service Manager manages the maintenance of the facility but is also the reference for the Service Department in Ontario. The manager has to maintain a high level of productivity and has to provide leadership and supervision for the assigned tasks and associated personnel.


  • To be responsible for the management of the overall provision of security, cleaning and tenant Services of the building(s) and associated staff.
  • To be responsible for the day-to-day operations of the building.
  • To be responsible for the management of the repairs and maintenance of the facility.
  • To monitor/supervise the work of external contractors and/or employees on site.
  • To be the first contact person in case of emergency or other event whether during or after working hours.
  • To communicate job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • To prepare and conduct team meetings as necessary for proper communications and development of teams.
  • To be the point of contact for the Service Department in Ontario.
  • To coordinate the activities with clients, to do follow-ups & scheduling when required for the Service Department.
  • Performs other related duties as assigned by Vice President of Infrastructure.


  • Knowledge of Microsoft Word, Excel, and Outlook.
  • Has a minimum of five years experience in the field.
  • Speak English (French would be an asset).
  • Will be on call for 24 Hours in case of emergency.
  • Good skill in the use of hand and power tool.
  • Ability to apply common sense and carry out detailed written or oral instructions.
  • Ability to multitask.
  • Must be able to meet physical demands, such as standing, crouching, crawling, climbing, etc.
  • To be able to work autonomously.
  • Having IT knowledge would be an asset.
  • Customer service experience is an asset.

To apply for this job email your details to careers@hypertec.com